Message from MD Rob Veneboer
Recently you and your colleagues may have experienced technical difficulties with some of our online services. From the start I made sure that our experts were working on a solution with the highest priority and access to our online services was fully restored as soon as possible. This level of service degradation is unprecedented for LexisNexis. To prevent a reoccurrence, we are completing a detailed root cause assessment and will take measures accordingly.
I apologize for any inconvenience this issue may have caused and I would like to assure you of our commitment to providing you with the very best possible service ongoing.
Yours sincerely,
Rob Veneboer
Managing Director
